I spent almost an hour on a “chat” with a technician from the #Blog site yesterday. I don’t think he had one clue about their server problem. I explained I thought it was likely a bad hard drive on one of the parallel servers but it was completely over his head.
Late in the afternoon the errors became less frequent and I can only hope they had more complaints or a complaint from a more important client so they spent some time looking into it.
Or maybe the glitch is still there and I haven’t seen it yet this morning.
MjL 15 Apr 2020, 3:23 a.m.
We had been having trouble with our DVR. It would not record some shows and others would be recorded but horribly pixelated and gaps in the audio. After a couple calls to #TelStarCable, our cable provider, they agreed to swap it out with a new one.
Due to the Covid they wouldn’t come in the house so we unhooked the old one and left it on the porch and they came and exchanged them.
I think we should do this from now on. It worked much better than waiting all day for somebody to show up and come in the house to do it.
Now I have to go through and reprogram all the shows we watch.
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