#8 Click this link to see Blog page --> 03/30/2015 I just got a call from #PharmacyWalgreens Mail Order. Excitement! They are calling me back to tell me they have solved the problem and they are shipping my #Insulin? No such luck. Just an automated survey wanting to know how delighted I am with the answers I got when I called last time. But of course there is no way they include the ability to tell them I got no answer at all and am still WAITING FOR AN ANSWER! And, NO, I am not happy with their service when they cant answer a simple question like, Why the heck did you cancel my insulin shipment? Not rocket surgery here —— ought to be a clear answer as to whom is responsible for the cancellation and why? I just wish they were this clueless when it comes to sending me a bill. How come they never make mistakes in MY favor? I mean, the law of averages would suggest at least once those honest mistakes would be in my favor? |
MjL |